12hbajee Terms and Conditions

Welcome to 12hbajee. These Terms and Conditions ("Terms") form a legally binding agreement between you ("Player", "User", "you") and 12hbajee ("we", "us", "the platform") governing your access to and use of the 12hbajee website, mobile application, and all associated services. These Terms apply to all players registered on the 12hbajee platform, including those who participate in sports betting, casino games, fishing games, virtual sports, poker, multi bet, and any other product offered by 12hbajee.

We've written these Terms to be as clear and straightforward as possible. If something isn't clear, please contact our support team before registering. Using 12hbajee means you've read, understood, and agreed to everything here.

1 Acceptance of Terms

By accessing the 12hbajee website or mobile app, creating an account, making a deposit, or placing a bet, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in full. You also agree to our Privacy Policy and Responsible Gaming Policy, which are incorporated into these Terms by reference.

These Terms apply from the moment you first access 12hbajee, regardless of whether you have completed registration. If you are using 12hbajee on behalf of another person, you confirm that you have the authority to bind that person to these Terms — though note that account sharing is prohibited under Section 3.

• Acceptance is automatic upon accessing or using the 12hbajee platform.
• Continued use of 12hbajee after any update to these Terms constitutes acceptance of the updated Terms.
• If you disagree with any part of these Terms, you must stop using 12hbajee immediately and contact support to close your account.

2 Eligibility

To register and use 12hbajee, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:

• You must be at least 18 years of age. 12hbajee does not permit anyone under 18 to register or use the platform under any circumstances.
• You must be a resident of Bangladesh or otherwise legally permitted to access online gaming services.
• You must not be subject to any legal restriction that prevents you from participating in online gaming or sports betting.
• You must not be a current employee, contractor, or close family member of a 12hbajee employee or contractor.
• You must not have a previously closed or suspended 12hbajee account unless explicitly reinstated by our team.

By registering on 12hbajee, you confirm that you meet all eligibility requirements and that the information you provide during registration is accurate and complete. Providing false information to circumvent eligibility requirements is a serious breach of these Terms and will result in immediate account closure.

3 Account Registration

Each player is permitted to hold only one account on 12hbajee. Creating multiple accounts — whether under the same name, different names, or using different payment methods — is strictly prohibited and will result in all associated accounts being closed and any balances forfeited.

When registering your 12hbajee account, you must provide accurate, current, and complete information. This includes your full legal name, date of birth, contact details, and payment method information. You are responsible for keeping your account information up to date.

• You are solely responsible for maintaining the confidentiality of your 12hbajee login credentials.
• You must not share your account with any other person or allow any other person to access your account.
• Any activity that occurs under your account is your responsibility, whether or not you authorised it.
• If you suspect unauthorised access to your account, you must notify 12hbajee support immediately.
• 12hbajee reserves the right to verify your identity at any point and to suspend your account pending verification.

4 Deposits and Withdrawals

12hbajee supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT). Minimum and maximum deposit and withdrawal limits apply and are displayed within the 12hbajee cashier section.

Deposits to your 12hbajee account are typically credited instantly. Withdrawals are processed within 30 minutes under normal operating conditions, 24 hours a day, 7 days a week. Delays may occur during periods of high volume or when additional verification is required.

• All deposits must be made from a payment account registered in your own name. Third-party deposits are not permitted.
• Withdrawals will only be processed to the same payment method used for the most recent deposit, unless otherwise approved by our team.
• 12hbajee does not charge fees on deposits or withdrawals, though your payment provider may apply their own charges.
• Minimum withdrawal amount is displayed in the cashier. Requests below the minimum will not be processed.
• 12hbajee reserves the right to request documentation confirming the source of funds before processing large withdrawals.

5 Betting Rules

All bets placed on 12hbajee are subject to the specific rules applicable to the sport, event, or game in question. General betting rules that apply across all 12hbajee products are set out below.

• A bet is only confirmed once you receive a bet confirmation reference number from 12hbajee. Bets that do not receive a confirmation are not valid.
• Once a bet is confirmed, it cannot be cancelled or amended unless 12hbajee specifically offers a cash-out or bet edit feature for that market.
• 12hbajee reserves the right to void any bet placed on an event that has already started or concluded at the time the bet was placed, unless live betting was explicitly offered for that event.
• In the event of a technical error that results in incorrect odds being displayed, 12hbajee reserves the right to void affected bets and refund stakes.
• Maximum payout limits apply per bet and per day. These limits are displayed in the relevant betting section.
• 12hbajee reserves the right to limit or restrict betting on any market, event, or account at its sole discretion.

For Multi Bet and accumulator bets, all selections must win for the bet to be paid out, unless a specific each-way or system bet option is selected. Void selections in a multi bet will reduce the number of legs and recalculate the odds accordingly.

6 Bonuses and Promotions

12hbajee offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms that are published alongside each offer. The general bonus terms below apply to all 12hbajee promotions unless a specific promotion states otherwise.

• Bonuses are available to one account per household, IP address, device, and payment method.
• Bonus funds are subject to wagering requirements before they can be withdrawn. The applicable wagering requirement is stated in each promotion's specific terms.
• Wagering requirements must be met within the time period specified for each bonus. Bonuses that expire before wagering is complete will be removed from your account.
• 12hbajee reserves the right to withdraw any bonus offer at any time without prior notice.
• Bonuses may not be transferred between accounts or exchanged for cash directly.
• Any attempt to abuse bonus offers — including but not limited to creating multiple accounts, using VPNs to claim geo-restricted offers, or placing low-risk bets to meet wagering requirements — will result in bonus cancellation and may result in account closure.

7 Responsible Gaming

12hbajee is committed to promoting responsible gaming across its entire platform. We provide tools to help players manage their gaming activity, and we take our obligations in this area seriously. Gaming on 12hbajee should always be a form of entertainment — never a way to generate income or recover financial losses.

• Players can set daily, weekly, or monthly deposit limits from within their account settings at any time.
• Self-exclusion options are available for players who feel they need a break from gaming. Self-exclusion periods range from 30 days to permanent exclusion.
• Reality check reminders can be enabled to notify you of how long you have been playing in a single session.
• 12hbajee staff are trained to identify signs of problem gambling and may reach out to players who show concerning patterns of behaviour.

If you believe your gaming is becoming a problem, we encourage you to use the responsible gaming tools available on 12hbajee or to contact our support team directly. You can also visit our dedicated Responsible Gaming page for more information and resources.

8 Prohibited Conduct

The following actions are strictly prohibited on the 12hbajee platform. Engaging in any prohibited conduct will result in immediate account suspension, forfeiture of funds, and may result in legal action.

• Creating more than one account on 12hbajee.
• Using automated software, bots, scripts, or any other technology to interact with the 12hbajee platform in a way not intended for human users.
• Attempting to exploit technical errors, glitches, or vulnerabilities in the 12hbajee platform.
• Colluding with other players to gain an unfair advantage in poker or any other game.
• Using a VPN, proxy, or other technology to disguise your location or identity.
• Engaging in any form of match-fixing, insider betting, or any activity that compromises the integrity of sporting events.
• Depositing funds obtained through illegal means or using 12hbajee for money laundering purposes.
• Harassing, threatening, or abusing 12hbajee staff or other players.
• Attempting to access another player's account without authorisation.

9 Intellectual Property

All content on the 12hbajee platform — including but not limited to the website design, logos, graphics, text, game interfaces, software, and data — is the intellectual property of 12hbajee or its licensors and is protected by applicable intellectual property laws.

• You may not copy, reproduce, distribute, modify, or create derivative works from any 12hbajee content without prior written permission.
• You may not use the 12hbajee name, logo, or branding in any way that suggests endorsement or affiliation without explicit written consent.
• Scraping, crawling, or otherwise extracting data from the 12hbajee platform using automated tools is strictly prohibited.

Any content you submit to 12hbajee — such as feedback, reviews, or support communications — grants 12hbajee a non-exclusive, royalty-free licence to use that content for platform improvement and operational purposes.

10 Limitation of Liability

To the fullest extent permitted by applicable law, 12hbajee shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of winnings, loss of data, or loss of profits.

• 12hbajee does not guarantee uninterrupted or error-free access to the platform. Scheduled and unscheduled maintenance may result in temporary unavailability.
• 12hbajee is not responsible for any losses arising from technical failures, internet connectivity issues, or device problems on the player's end.
• In the event of a system error that results in incorrect game outcomes or odds, 12hbajee reserves the right to void affected bets and restore account balances to their pre-error state.
• 12hbajee's total liability to any player in connection with any single incident shall not exceed the amount deposited by that player in the 30 days preceding the incident.

Nothing in these Terms limits 12hbajee's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.

11 Account Termination

Either you or 12hbajee may close your account at any time. If you wish to close your account, please contact our support team via live chat. Any real money balance remaining in your account at the time of closure will be returned to your registered payment method, provided all verification requirements have been met and no outstanding wagering requirements apply to bonus funds.

12hbajee reserves the right to suspend or permanently close any account at its sole discretion, including but not limited to cases where:

• A player has breached any part of these Terms and Conditions.
• A player has provided false or misleading information during registration or verification.
• A player's account shows signs of fraudulent, abusive, or suspicious activity.
• A player is found to be under 18 years of age.
• A player has requested self-exclusion under the responsible gaming policy.

In cases of account closure due to a breach of these Terms, 12hbajee reserves the right to forfeit any remaining balance, including both real money and bonus funds.

12 Changes to These Terms

12hbajee reserves the right to update or modify these Terms and Conditions at any time. When we make material changes, we will notify registered players via email or an in-platform notification. The updated Terms will be published on this page with a revised "Last Updated" date.

Your continued use of the 12hbajee platform after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using 12hbajee and contact support to close your account.

13 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any aspect of your 12hbajee account, our support team is available 24 hours a day, 7 days a week via live chat on the platform.

You can also reach us by email at [email protected]. We aim to respond to all email enquiries within 24 hours.

• Live Chat: Available 24/7 directly on the 12hbajee platform.
• Email: [email protected]
• FAQ: Visit our FAQ page for answers to common questions.